The evolution of retail store into an experience center

With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a place that simply houses and transacts products to another integral step in building and differentiating customer experience. While this transformation has been taking place these past several years, the recent impact

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[David Kepron] on . *FREE* shipping on qualifying offers. Retail (r)Evolution

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[Provost, Stephen H.] on . *FREE* shipping on qualifying offers. The Great American Shopping Experience: The History of American Retail

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